An Electronic Press Kit is a digital portfolio that contains all the essential information about an artist, band, or performer. It typically includes bio, photos, music samples, videos, press coverage, and contact information - everything media outlets, venues, and industry professionals need to know about you.

Yes, our service is free. We've been offering free EPKs for over five years. You only need to pay if you choose to upgrade to a Pro account for access to premium features.

Nope! EPK Builder is 100% web-based. Just sign in and start building.

Our platform is specifically designed for musicians and performers. Unlike generic website builders, we provide music-industry-specific templates, built-in audio/video players, press kit formatting, and features tailored for promoting your music career.

There isn't a separate registration page. Simply sign in, and an account will be created for you automatically.

If your EPK was created before April 15, 2025, you can edit it by logging into app.epkbuilder.com.

Currently, we do not support email changes. We recommend creating a new account with your preferred email address.

You can still access and edit your old EPK on the previous platform at app.epkbuilder.com. However, to get the new features, your EPK would need to be transferred to the updated builder platform, which would take about a day.

Don't worry—this field is used only to prefill certain information on your EPK. You can always update it later within your EPK settings.

Yes, your subscription will automatically renew unless you cancel it. You can manage your subscription on the Account page.

To cancel your subscription, you can do so under the account section. If you would like the operator to delete your account and data, they can assist with that as well.

If you cancel your Pro subscription, your account will revert to the free plan. Your EPK will remain accessible but some advanced features will be disabled. You can reactivate Pro features at any time.

Yes! You can preview your EPK at any time to see how it looks on desktop and mobile.

You can add more photos to the gallery section, but the number of photos displayed is limited to 3 unless you upgrade to a PRO plan.

To add a video, select a video section and paste a Vimeo or YouTube URL. Direct video uploads are not currently supported.

We support WAV and MP3 audio formats. Video uploads are not supported, but Pro users can embed videos from YouTube and Vimeo.

At this time, logos cannot be added to the header section. However, you can include your logo in the main image section (just below the header) or in your gallery.

You can edit the text in your sub-genre section by clicking on the text.

There is no undo button, but you can edit your EPK at any time. If your EPK has already been published, you can recover the previous content by visiting: /site/your-epk-id.

Click on the section you want to delete, then click the bin icon on the top right.

To start fresh, simply delete the existing sections in your EPK. Then, use the + button to add new sections and rebuild it as needed.

In the Contact section (where the form appears), click the "Edit Socials" button to add or update your social media links.

Reordering within the Music section isn't available yet, but we're working on adding this feature soon.

Currently, it's not possible to change the email address in the contact form, but this feature is on our roadmap. As a workaround, you can remove the contact section and replace it with a bio text section. In the text area, you can manually add your email address. You can also include HTML to make it clickable and open the user's default email client. For example: <a href="mailto:youremail@domain.com">youremail@domain.com</a>

If your audio file is very large, it may take longer to load. To fix this, try compressing the file. We recommend using the MP3 format and keeping the file size under 5MB. When exporting or saving your audio, choose a bitrate of 128 to 192 kbps—this keeps the quality good while reducing the file size so it loads faster for listeners.

When you publish your site, it becomes available at the URL site/your-site-id.

The safest option to keep your site entirely private until you're ready to release it is to not publish it and only use the preview link, which is unlikely to be found by anyone unless they know the URL.

Your EPK gets a professional, shareable URL that you can include in emails, social media, and submissions. You can also generate PDF versions for traditional press kit requirements and create custom landing pages for specific campaigns.

No, this feature is not available yet, but it's coming soon! We are working on allowing users to connect their own custom domain names to their EPK sites.

Custom domains are not yet supported, but this feature is planned for a future update.

Not at this time, but we plan to offer this feature for Pro users soon. By default, the contact form sends messages to the email address used during sign-up. As a workaround, you can remove the contact section and replace it with a text section that includes your preferred email address.

Absolutely! We provide email support for all users, with priority support for Pro subscribers. Our team typically responds within 24 hours and can help with everything from technical issues to EPK optimization advice.

No, but we plan to allow this feature shortly for Pro users. Contact us to find out when it's coming.

Yes. We use standard security measures and perform daily backups to help keep your data safe and protected.

No, but we plan to add a PDF export version shortly. Contact us to find out when it's coming.

PDF download functionality is not available yet, but it's on our roadmap. Please contact us if you'd like to be notified when it's released.